Orders will be shipped and delivered within 5-10 business days after payment processing is complete. Payment processing can take up to 1-2 business days.

Once your order has been shipped, you will receive a confirmation email that also contains the tracking number to your package(s).

If for some reason you have not received your order in the allotted time stated above, please feel free to reach out using the contact form, or by emailing help@lovexnemo.com so that we can assist further and resolve your issue.